Refund Policy
Last updated: 8/26/2026
1. Refund Period
We offer partial refunds within 10 days of delivery. After this period, we cannot offer you a refund. A percentage of the original purchase price will be reimbursed, rather than processing a complete return and full reimbursement.
2. Eligibility for Refunds
To be eligible for a partial refund, the following conditions must be met:
- The item must be defective or damaged upon arrival
4. Refund Process
To request a refund, please contact us at swaya@email.com with your order number and reason for the refund request.
You can choose to receive your refund as store credit or to your original payment method. Processing time is 7 business days.
5. Shipping Costs
Original shipping costs are non-refundable. Only the product cost will be refunded.
6. Contact Us
If you have any questions about our refund policy, please contact us at:
Email: swaya@email.com